Our Projects in Communications Research

Business Flow ChartMake it easier and more effective for your government agency to develop, implement, and evaluate communications campaigns. For more than a decade, we've helped government agencies get the right message to the right people, in the right way, at the right time.

Key projects are as follows:

Key Study Areas Topic Areas
U.S. Department of Education (ED)
  •  For 5 years, we worked with the Regional Education Laboratory-Appalachia (REL-A) to align their communications and dissemination messages and mechanisms with the information needs of their primary audience and stakeholders.
U.S. Department of Health and Human Services (HHS)     
  • Insight has helped refresh and strengthen long-term campaigns such as HHS's "Learn the Signs. Act Early." public health campaign to raise awareness of autism among providers, allied health professionals, and parents to improve early detection and diagnosis.
U.S. Department of Housing and Urban Development (HUD)
  • Insight conducted a series of customer satisfaction surveys and interviews with HUD owners, managers, and tenants to assess the key satisfaction measures for the different groups.
Social Security Administration (SSA)
  • Insight assessed the effectiveness of SSA's communication materials for the 15 largest Limited-English-proficient populations. Our work helped SSA to develop and evaluate their online Multilanguage Gateway as well as lowering costs in the local offices by providing effective written materials and applications in other languages.
Washington State
  • Insight collaborated with the Department of Health in Washington State to develop the award-winning, results-oriented “Did You Ask?” social marketing campaign. This research helped to improve screening and diagnosis of alcohol abuse, drug abuse, tobacco use, and domestic violence among pregnant women through a comprehensive assessment of Washington State's Maternal Substance Abuse Screening Initiative and the Domestic Violence Training Program. Results were published in the Journal of Maternal and Child Health.

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